Insurance Partner
Travelers Auto Glass Claims
Travelers covers windshield replacement under comprehensive coverage. Deductibles run from $0 to $1000 depending on your policy, and in Florida, Arizona, South Carolina, Kentucky, Massachusetts, Connecticut, and New York you pay nothing at all. Windshield Station files the claim, documents the work, and bills Travelers directly.
Typical Deductible
Depending on your specific comprehensive policy.
Zero Deductible States
By law, Travelers waives the deductible for glass repair in these states:
How Travelers handles glass claims
Glass damage is a comprehensive claim, not a collision claim, so Travelers assigns no fault and the claim does not carry the rating consequences of an at-fault accident. Approval for glass is typically immediate and does not require an adjuster to inspect the vehicle.
We handle the entire process: verifying your coverage, confirming your deductible before anything is scheduled, filing the claim, documenting the installation including any ADAS recalibration, and billing Travelers directly. Most customers never speak to their insurer at all.
Your Travelers deductible
Travelers comprehensive deductibles for glass commonly fall between $0 and $1000. In Florida, Arizona, South Carolina, Kentucky, Massachusetts, Connecticut, and New York, state law or policy structure removes the deductible entirely for windshield replacement.
Chip repair is a different matter: Travelers, like nearly every carrier, generally waives the deductible on repairs completely. The arithmetic is simple — a resin repair costs them a fraction of a replacement, so they would much rather pay for it today.
You choose the shop, not Travelers
Travelers may recommend a network installer. In the great majority of states they cannot require one, and they are obligated to pay a reasonable market rate for work performed by the shop you select.
Because we bill Travelers directly at standard rates, choosing us creates no additional paperwork or cost for you. Call (888) 897-5577 with your policy number and we will handle the rest.
The Travelers Claim Process
Call us with your Travelers policy number
We verify your comprehensive coverage and confirm your exact deductible before anything is scheduled, so the number you hear is the number you pay.
We file the claim
We open the glass claim with Travelers on your behalf and obtain the authorization. You do not need to call them.
Technician comes to you
A certified installer arrives at your home, office, or job site with the correct glass for your VIN and completes the work on site.
We bill and document
We invoice Travelers directly and retain full documentation of the installation and any ADAS calibration. You receive copies for your records.
Coverage Notes
- Travelers offers a separate, lower glass deductible option on many personal auto policies.
- Repairable damage is generally covered with no deductible.
- Commercial fleet glass claims can be batched under a single account.