Question 1

Do you use OEM or aftermarket glass?

Accepted Answer

Both, depending on what your vehicle actually needs. Every windshield we install meets Federal Motor Vehicle Safety Standard 205. On vehicles with a heads-up display, camera-based driver assistance, or acoustic glass, we recommend OEM and explain why. On an older vehicle without that hardware, a tier-one aftermarket pane is functionally equivalent and we will not upsell you.

Question 2

What does your warranty cover?

Accepted Answer

Our lifetime workmanship warranty covers water leaks, wind noise, loose moldings, and stress cracks originating at the bond line for as long as you own the vehicle. It is honored nationwide, not just at the location that did the work. The glass itself carries a separate manufacturer defect warranty covering distortion and delamination.

Question 3

What is not covered by the warranty?

Accepted Answer

New impact damage from a rock, hail, vandalism, or a collision is new damage, not a warranty event. Those are insurance claims, and we will help you file one. Damage caused by someone else working on the vehicle after our installation is also outside the warranty.

Question 4

How do I know the installation was done correctly?

Accepted Answer

Look for even, consistent gaps between the glass and the body all the way around, moldings that sit flush without lifting, and no adhesive squeeze-out visible from outside. After a rain or a car wash, check the footwells and A-pillar headliner for damp. Above roughly forty miles per hour, listen for a whistle that was not there before. Any of those means call us back and we will make it right.

Glass Quality & Warranty

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